Fairental User Agreement
Effective Date & Last Updated
Effective Date: 01-02-2025
Last Updated: 01-07-2025
1. Eligibility
You must be at least 21 years old and hold a valid driver's license to book a vehicle through Fairental. By using the Platform, you confirm that all information you provide is accurate and truthful.
2. Account Registration
To access certain features, you must register and maintain an account. You are responsible for safeguarding your account credentials. You agree not to share your login details and to notify us immediately of any unauthorized access.
3. Rental Terms
- Comply with all local traffic laws and vehicle use guidelines
- Return the vehicle on time and in the condition it was rented
- Pay any applicable fees, including rental, insurance, tolls, late returns, fuel, and damage
- Vehicles may be subject to inspection upon return
4. Payments and Fees
You authorize Fairental to charge your payment method for all costs incurred. All transactions are subject to our Pricing Policy and any third-party payment processor’s terms.
5. Cancellations and Refunds
Cancellation policies may vary per booking. Review cancellation terms before confirming. Refunds will be processed based on those terms.
6. Vehicle Use Restrictions
- No illegal activities or races
- No subletting or re-renting
- No driving under the influence
- No unauthorized cross-border travel
7. Insurance and Liability
Insurance coverage details are provided during booking. You are financially responsible for damage, theft, or loss not covered by insurance or caused by policy violations.
8. Privacy
We value your privacy. Please review our Privacy Policyfor how we handle your data.
9. Text Messaging & Notifications
By registering with Fairental or using our services, you consent to receive communications from us through SMS, email, voice calls, and live chat. These may include:
- Booking confirmations and updates
- Vehicle availability and status
- Service and maintenance alerts
- Payment and billing messages
- Promotional offers and updates
- Policy changes
- Support communications
Message and data rates may apply. To opt out, reply STOP to SMS, unsubscribe from emails, or request removal via chat/support. Essential updates may still be sent. Contact rental@fairental.com to manage preferences.
10. Termination
We may suspend or terminate your account for violations of this Agreement or other reasons at our discretion.
11. Dispute Resolution
Any dispute will be resolved through binding arbitration or small claims court in accordance with the laws of [Your Jurisdiction].
12. Changes to the Agreement
We may revise this Agreement at any time. Continued use of the Platform signifies acceptance of updated terms.
13. Contact Us
Questions? Reach us at +15025921994 or call +15025921994.
Consent
By using Fairental, you agree to the terms outlined in this User Agreement.